Anna Carolina Medeiros

  • Total activity 243
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Activity overview

Latest activity by Anna Carolina Medeiros
  • Anna Carolina Medeiros created an article,

    Can I change my email address?

    Yes you can. You just need to verify your new e-mail address with the passcode we send to.

  • Anna Carolina Medeiros created an article,

    Can I change my email address?

    Yes you can. You just need to verify your new e-mail address with the passcode we send to.

  • Anna Carolina Medeiros created an article,

    Will I be charged for receiving payments from my customers?

    Not at all. Receiving payments for your invoices is completely free. And it will be completely free. 

  • Anna Carolina Medeiros created an article,

    What is "unique reference"

    Each manual bank transfer request generates a unique reference number for the payer.

  • Anna Carolina Medeiros created an article,

    How long does it take for the money to reach my Speedyteller account?

    It depends on the payment method. For Boleto we usually have one working day. For bank transfers made until 4:00 pm, it will be done on the same day, only on working days.

  • Anna Carolina Medeiros created an article,

    Can I restrict access to my account through an IP list?

    Yes you can. Please get in touch with our Support Team in case.

  • Anna Carolina Medeiros created an article,

    Can I use Speedy to manage my invoices?

    Yes you can. Just use our dashboard with no extra cost. You will have your invoices automatically classified into: Open, Paid, Canceled and Overdue. And, you can see your final balance. In addition...

  • Anna Carolina Medeiros created an article,

    Where can I view all my invoices?

     You can view your invoices in the “Invoices” menu. In this panel, you can have an overview of open, overdue, paid and canceled invoices.

  • Anna Carolina Medeiros created an article,

    Where can I view my complete statement?

    From the main menu, select the option “My Account” and scroll down the screen and see the details under “Operations”.

  • Anna Carolina Medeiros created an article,

    Can I cancel an invoice?

    Only open SpeedyPay invoices can be cancelled. You cannot cancel paid SpeedyPay invoices. Currently you cannot cancel an issued NF, but we will have news soon!