No problem. Contact our support team as soon as possible and have the following ready:
- Your old phone number and your new phone number, including country and city codes;
- Explain in detail why you don't have access to the old number or why you would like to change it;
- selfie with your ID or driver's license;
Then, we can change your phone number in your profile. This usually takes just a few hours, and we will notify you if any other information is needed to complete the process